Quality Assurance

A-WIT has stringent quality control procedures in place to insure the best quality products.


90-Day Limited Warranty

A-WIT Technologies, Inc warrants its products against defects in materials and workmanship for a period of 90 days. If you discover a defect, A-WIT Technologies, Inc. will, at its option, repair, replace, or refund the purchase price. After 90 days, products can still be sent in for repair or replacement, but there will be a $10.00USD minimum inspection/labor/repair fee (not including return shipping and handling charges).


14-Day Money-Back Guarantee

If, within 14 days of having received your product, you find that it does not suit your needs, you may return it for a refund. A-WIT will refund the purchase price of the product in the form of a check, excluding shipping/handling costs, once the product is received. This refund does not apply if the product has been altered or damaged. If you decide to return the products after the 14-day evaluation period, a 20% restocking fee will be charged against a credit.


Disclaimer

Warranty does not apply if the product has been altered, modified, or damaged. A-WIT makes no other warranty of any kind, expressed or implied, including any warranty of merchantability, fitness of the product for any particular purpose even if that purpose is known to A-WIT, or any warranty relating to patents, trademarks, copyrights or other intellectual property. A-WIT shall not be liable for any injury, loss, damage, or loss of profits resulting from the handling or use of the product shipped.


How To Return a Product

When returning, you must first e-mail sales@a-wit.com for a Return Merchandise Authorization number. No packages will be accepted without the RMA number clearly marked on the outside of the package. After inspecting and testing, we will return your product, or its replacement using the same shipping method used to ship the product to A-WIT within 30 days. In your package, please include a daytime telephone number and a brief explanation of the problem.

Please contact our Sales Department at sales@a-wit.com if you have any questions regarding our warranty policy or if you are requesting an RMA number.